1. Q:Where is your factory located? How can I visit there?
A: Our factory is located in Foshan City, Guangdong Province, China. It is about 55KM from Guangzhou Baiyun Airport, by car takes about one hour. We will pick you up at the airport.
2. Q:How does your factory do regarding quality control?
A: Quality is priority. We always attach great importance to quality controlling from the very beginning to the end. Each part of the machine components are strictly processed by advanced machine tools and experienced staffs. Every machine element is checked and inspected by our QC. Each machine before delivery shall test run and be well checked.
3. Q: Do you have after sales support?
A: Yes, we are happy to give advice and we also have skilled technicians available, We need your machines running in order to keep your business running.
4. Q: once we've bought a machine from you, are you able to supply us with material?
A: We can assist you in finding the appropriate materials to suit your machine
5. Q: Do you sell only standard machines?
A: No, most of our machines are built according to customers specifications, using top brand components
6. Q: Do you have a warranty on your machines?
A: we guarantee one year warranty. At the same time, we provide lifelong technical support.
7. Q: once a machine arrives at our factory what happens then?
A: We will send you technician or engineer who will assist the commissioning and installation of your machine, with training for your staff.
8. Q: What kind of controls do you use on your machines?
A: Yaskawa, Omron, Delta, Schneider, Siemens, and Mitsubishi and etc.
9. Q: What is your delivery time?
A: Depending on the type of machine, duration of 25 days to 185 days from date of order.